Purchase

The item I ordered is destroyed, what do I do?

Take a picture of the products you received at home plus your delivery note and email this to us. We will help you from there.

I have not received all the products I ordered or received the wrong product, what do I do?

Of course you should get all the products you ordered from us!. Contact our customer service and we will help you immediately. Do not forget to enclose your order number, picture of the product you received and write which product is missing in your

Can I change products in my order?

We do not have the opportunity to replace or change products in your order. Once the order is placed it goes straight to the warehouse for packing. This way we can offer fast shipping

Can I cancel my purchase?

To ensure fast shipping our systems for order packaging is automatic and once the order has been picked at the warehouse we’re unfortunately unable to make any changes or cancel it. In that case, the order will be shipped, and you would need to retur

I received the the wrong product, what should I do?

Please take a picture and attach it showing which product(s) you received along with your order number and send it in an email to [email protected] We need this information to be able to assist you 🫶🏼

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order. In some cases we will be